In order to deliver the most beneficial treatment to you & other clients, the following policies are in place.
- All services are available by appointment. We recommend calling as far in advance as possible to ensure that you get your desired appointment time.
- Your appointment time is reserved just for you! We realize emergencies happen and last minutes changes arise. Please provide 24-hour notice to cancel or reschedule an appointment. A cancellation fee of 25% may be applied for less than 24 hour notice. A fee of 50% will be applied to no-shows.
- Please help us by arriving on time for your treatment. Arrive 10 minutes early for your appointment to fill out or update your client history card.
- Any custom or half-day relaxation package must be held with a credit card.
- Please turn all cell phones off or on vibrate. Please keep voices to a minimum.
- Most retail products may be exchanged within 7 days for service or product credit. All make-up sales are final.
- There is a $30 service charge for returned checks in addition to any bank fees.
- For your complete relaxation and maximum quality of service, please make arrangements for your children, as we do not provide child care services.