In order to deliver the most beneficial treatment to you & other clients, the following policies are in place.
· All services are available by appointment. We recommend calling as far in advance as possible to ensure that you get your desired appointment time.
· Your appointment time is reserved just for you! We realize emergencies happen and last minutes changes arise. Please provide 24-hour notice to cancel or reschedule an appointment. A cancellation fee of 25% may be applied for less than 24 hour notice. A fee of 50% will be applied to no-shows.
· Please help us by arriving on time for your treatment. Arrive 10 minutes early for your appointment to fill out or update your client history card.
· Any custom or half-day relaxation package must be held with a credit card.
· Please turn all cell phones off or on vibrate. Please keep voices to a minimum.
· Most retail products may be exchanged within 7 days for service or product credit. All make-up sales are final.
· There is a $30 service charge for returned checks in addition to any bank fees.
· For your complete relaxation and maximum quality of service, please make arrangements for your children, as we do not provide child care services.
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